top of page
Leather cutting.jpg

PRODUCT GUARANTEE RETURNS & EXCHANGES

Product Guarantee

We stand behind every one of our products so you can shop with peace of mind knowing that Heritage Bound items will stand the test of time. If one of our items breaks or fails as a result of materials or craftsmanship, we will repair or replace it.

Please contact us our service team at heritageboundinfo@gmail.com with a description and image of any items to be repaired or replaced. 

Return & Exchange Policy

We pride ourselves on using the highest quality leather for all of our products. Since leather is a natural material, each product has unique characteristics and, for this reason, can have slight color, texture, and grain variations. Our products are designed to patina, wear gracefully, and develop more character with passing years.

 

  • We accept returns postmarked within 30 days of the delivery date.

  • Returned items must be received in new condition, unused and unaltered. Products that show signs of wear are not eligible for return, exchange, refund, or credit.

  • When exchanging an item that was purchased using a promotional or discount code, the purchase price will applied for exchanges of equal value

  • Final Sale, personalized items and international orders cannot be returned, refunded, or exchanged.

  • Original shipping cost is non-refundable

 

Want to make a return or exchange? Contact us at heritageboundinfo@gmail.com with any questions. 

bottom of page